Output scheduling management in luxury watchmaking

Our client SOMTEC-CH optimises its production, After-Sales and workshop scheduling to coordinate its teams on a day-to-day basis


Output scheduling management in luxury watchmaking

Company Overview

SOMOS, founded in 1901 in the Paris region, gained its reputation by designing and manufacturing polishing machines for precision optics. The company is able to respond to the highest demands in terms of surface quality with a range of sturdy, proven machinery and consumables that are suited to every need.
SOMTEC-CH was founded in 2008 in La Chaux de Fonds in Switzerland, and joined the SOMOS Group in 2019. It offers customers for fine watchmaking and luxury goods a complete offering of SOMOS machine ranges: subcontracting of polishing and honing, process development, sales of consumer goods and After-Sales service.

Country:
Swiss
Activity:
Industry / Luxury watchmaking
Schedule uses:
manufacturing and installation scheduling, After-Sales Service management, staff leave scheduling, training schedule

Our scheduling needs

In the workshop, it is important to communicate the daily and weekly programme to the operators. Previously, we used a table completed by the head of the workshop. We had to physically move to access information, which was not always updated.
We needed a tool that was capable ofdisplaying in a visual, dynamic wayeach employee’s manufacturing order by machine type, with all the information required.
Senior management and the sales force needed to be able to access this scheduling. Alongside this, we needed a system for scheduling the work of the after-sales technicians that could be consulted when they were on the road and automatically updated.

Optimising communication between teams and the workshop

PlanningPME offers many different settings options and has the advantage of great flexibility. Therefore we have created several services for the workshop, After Sales Service and the rest of the staff. The production schedule is displayed directly in the workshop, and the operators can interact when an output is completed by changing the task status.
Once an order is received, we directly create the task in a resource “to be scheduled”, which enables us to have a clear presentation of the workload to plan for.
The system of statuses provides a visual overview of the progression of each manufacturing order. We attach a specific colour to each task type for each machine type. Therefore this tool has made communication within the company much easier, and has enabled there to be better team coordination.