• Organize teams effectively

    Discover how to coordinate the planning of your teams thanks to our client creator of monetic solutions

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Organize teams effectively

Company Overview

Creator of monetic solutions and expert in card technologies (contact and contactless chip, magnetic stripe and bar code), CAP MONETIQUE has developed solutions adapted to the needs of users thanks to its three core businesses: software publishing , electronics and service.
Already a leader in the field of card payments in the university environment, the CAP MONETIQUE Group, through its subsidiaries, is now present in all sectors where the Monetics has imposed itself. CAP MONETIQUE provides solutions for communities, libraries, higher education institutions (universities, colleges, etc.), hospitals, recreation centers, car wash centers, laundromats, etc.

Country:
France
Website:
www.capmonetique.com
Activity:
Provider of card systems dedicated to identification and payment
Schedule uses:
management of interventions and installations, appointments, schedule planning, training schedule, leave

Our scheduling needs

Our technical services are shared through our 5 subsidiaries. The diversified activity of technicians (workshop, roaming, hotline) must be organized according to needs, availability and emergencies.
Each subsidiary has its constraints and it is always necessary coordinating teams in order to be effective and optimize the time allotted.
Today, we gain global visibility by resources, projects, and structure to effectively organize teams.

Daily planning of trips and appointments

The schedule is administered by the service representative, but also by the hotliners. We work by resources assigning tasks by customer.
The schedule is used daily and, modified regularly to have a daily visibility of the displacements but also the schedules and anticipations of the installations.
Leave management makes it possible to manage teams and juggle absences. At each appointment, an automatic synchronization is performed in the schedules of the technicians.